I first time heard about ScheduleOnce was when my good friend and entrepreneur, Lawrence Watkins, showed me how he was using the tool in his business (UjamaaDeals.com) to save himself time. This was before ScheduleOnce came out with its monthly packages, but he’d already purchased the premium package he found it so valuable.
I had seen and briefly used ScheduleOnce’s competitors in the past. I didn’t see much special this type of app at first. I thought, “Appointments on a 3rd party website instead of just emailing back and forth and putting it in my Google calendar, so what? If anything it seems like it’s adding an extra step and more work…”
But Lawrence showed me how he was using it to book appointments with merchants who were interested in advertising their products on his website.
He would send them a link and with a 2-4 clicks, an appointment could be scheduled by the merchant that automatically fit into Lawrence’s calendar during an open time slot or day which he had pre-approved.
This article isn’t meant as a testimonial or a case study, but wow, did a light bulb suddenly click in my head when I saw my friend show me how simple and efficient it was.
Emailing back and forth WAS a pain in the rear-end I realized, and how much of a better experience it was for both parties with a self-service app like this. I had to have it so I signed-up immediately.
Here’s how I’m using ScheduleOnce right now (or plan to be in the near future) to save time and provide a better, more efficient experience for my team and clients:
- One-on-one, networking opportunities. I cannot tell you how many times I meet someone while I’m out at a networking event and then we have to do the “email dance” to find a time, date, and location that works for both of us. Just the other week, I was hoping to catch-up with an old mentor of mine after we spoke on a panel together. I wanted to get some of his creative input on how we’re currently growing our web design company. Alas, after we confirmed a time and date in an email thread, we both dropped the ball since we didn’t set a location to meet. I should have used ScheduleOnce (and will in the future)!
- Setting Client Consultations for Our Sales Team. It’s a beautiful thing when your business starts to grow without you having to tend to it 100%. PetoVera (my company) is getting close to that point since we’ve been investing heavily in recruiting great people and systems development. Schedule is perfect for when it comes to having our Lead Seeker set and confirm appointment times with clients over the phone on behalf of our sales team (so they don’t have to chase leads, they can just focus on, “Oh my next consultation is a 2pm today, great, I’ll start preparing.”).
- Project Review with Clients. Part of our website design and development experience includes being super transparent and efficient by keeping clients in the loop as we create their vision. For our Project Guides, they can easily set an appointment once a week with clients using the app just by sending a link to their ScheduleOnce meet me page. It’s great.
- Team meetings & Important Conference Calls. As the team leader, a big part of my job is to keep the communication channels flowing so everyone knows where everything is at. When we have a big team meeting once a week, or a meeting with just our sales team, I don’t want to have to ferret out a time for each person that works well, do some crazy computations, and then derive a universal time that works for all. I’d rather just send a link and confirm later on!
- Phone Support Times. If a client has a question about something or is a repeat client and they want to start a new website design project with us, having a support page with a link to our ScheduleOnce support Book Now page is going to be a great time-saver and help us keep our clients happy.
These are some of the ways I’m using ScheduleOnce in my business to save myself (and my team) time and hassle.
What are some other possible uses? Are there any other apps like ScheduleOnce that you recommend because they’ve had a sizeable impact on your productivity?